1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.

You must not:

• Use the site in any way that could damage, disable, or impair its functionality.
• Attempt to gain unauthorized access to any part of the site or its systems.
• Use the site to distribute any malicious software or engage in any fraudulent activity.

2. Product and Service Description

We offer a variety of plants, including fruit trees, houseplants, junipers & conifers, roses, succulents & cactus, and topiary plants. All products are described as accurately as possible, but we cannot guarantee that every detail will be perfect due to the natural variations in plants.

Due to the perishable nature of our products, live plants are non-returnable and non-exchangeable. Please ensure you are satisfied with your selection before completing your purchase.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you authorize us to charge the total amount to your chosen payment method.

Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
• Free Shipping: For orders over $50, shipped via EMS, delivered within 15-25 business days after dispatch.

We ship globally, excluding certain remote areas in Asia. Please ensure your shipping address is correct before finalizing your order.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or exchange within 15 days of receiving your order, provided the item is unused and in its original packaging.

To initiate a return or exchange:

1. Contact us at [email protected] with your order number and reason for return/exchange.
2. Wait for approval and receive a Return Merchandise Authorization (RMA) number.
3. Securely pack the item in its original packaging and ship it to the provided address.

Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Maison Happy Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Liability Limitation

Maison Happy Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.

We strive to provide accurate product descriptions and images, but we cannot guarantee that every detail will be perfect. Please contact us if you have any concerns about your order.

7. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: [email protected]

Address: 2280 Burning Memory Lane, Philadelphia, US 19115

8. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.