Delivery Information

At Maison Happy Store, we understand that your plants and trees are more than just products—they are a part of your garden’s story. That’s why we are committed to ensuring that your orders are delivered safely and promptly, no matter where you are in the world.

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who prefer a quicker delivery, we use DHL or FedEx. Your order will be processed within 1-2 business days, and you can expect delivery within 10-15 days after shipment. The shipping fee for this option is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery expected within 15-25 days after shipment. It’s a great choice for those who are not in a rush and want to save on shipping costs.

Delivery Timeframes

Once your order is placed, our team works diligently to process it within 1-2 business days. After that, the delivery time depends on the shipping method you choose:

  • Standard Shipping: 10-15 days
  • Free Shipping: 15-25 days

Global Reach

We are proud to ship our products worldwide, bringing the joy of gardening to your doorstep. However, please note that we do not deliver to Asia and a few remote areas due to logistical constraints.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and know exactly when to expect your new plants and trees.

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure that the plants are in their original condition and packaging. For more details on our return policy, please visit our Returns & Refunds page.

Customer Support

If you have any questions about your delivery or need assistance with your order, our team of gardening experts is here to help. You can reach us at [email protected].

Thank you for choosing Maison Happy Store. We look forward to helping you grow something beautiful!